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When placing an order with Specialized Dynamics for a new rifle build or an upper a minimum deposit of half the total build is required. Additional funds may be deposited toward the build at any point during the build process.
For any reason the customer needs to cancel said order, the customer will be charged a 20% cancellation fee. There will be no exceptions to this policy.
The cancellation fee covers many expenses that we incur, which include time spent by processing orders, supply costs, and restocking of parts ordered from suppliers specifically for your order. Additionally, we get charged 3% credit card fee when processing orders for your initial order and refunding your cancelled order when a credit card is used.
Once the rifle is shipped, there will be no returns whatsoever. This is due to ATF regulations. If there is a problem with the rifle, we will make it 100% correct.
If a rifle is returned for repair and we find it to be user error, the customer will be charged $75/hr plus any ammunition costs.
Your personal information will never be sold or compromised in any way shape or form, we value our customers and their personal information.
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